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Resources

Constituent Release Form for EDD and FTB Issues – Please complete and send back to our assembly office – Download Here

Flood Info Forms – Download Here

MCTR Info – Include: Please Note There is No Legislative Aide for us to call
For more information, please visit www.mctrpayment.com  or Call Customer Support – 800-542-9332 Weekdays 8 am – 5 pm

To Activate your MCTR Card – please call 800-240-0223  Available 24/7

Utility Price Reduction Information for Our Constituents 

Resources For Customers
This week, SDG&E is informing customers about the new rates, natural gas market conditions and assistance programs via email, social media and the local news media. While we know consumers are experiencing higher utility costs outside of SDG&E, we made a commitment to our customers and you that there would be no surprises.

SDG&E remains committed to helping customers with resources and tips on how to save energy and apply for assistance programs. We continue to look for ways to help our most vulnerable customers. To date, SDG&E has secured two rounds of funding from the CA Arrearage Payment Program (CAPP) totaling $113.5 million to help offset our customers’ outstanding balances. The first round of $62.5 million was automatically applied to eligible customers’ accounts in February 2022 and the second round of $51 million will be applied to eligible customers’ accounts automatically this month.

SDG&E also recently launched a no-cost energy efficiency upgrade program called Residential Energy Solutions for renters and owners of single-family homes. Unlike most other energy efficiency programs, this one has no income restrictions.

We also have the following information that you may find helpful in communicating with any constituent inquiries you may receive:

  • sdge.com/levelpay: makes bills more predictable by evening out high-bill months with low-bill months
  • sdge.com/myenergy: energy savings and bill management tips and tools; energy efficiency programs
  • sdge.com/assistance: payment plan, bill discount (CARE Program) and debt relief
  • sdgeratesinfo.coma breakdown of what goes into energy bills, what they pay for and why

CARE Program

The California Alternative Rates for Energy (CARE) program provides a discount for qualifying customers.  To qualify for the program, annual customer household income must not exceed an amount set in law which is set at 200% of federal poverty guidelines as follows:

          1-2 person household limit of $36,620

          3 person household limit of $46,060

          4 person household limit of $55,500

          5 person household limit of $64,940 with each additional member of the household increasing by $9,440.